melbet live Terms and Conditions

These Terms and Conditions ("Terms") form a legally binding agreement between the authority operating the melbet live platform and all registered or unregistered users of this site. By accessing, using, or registering on this site, you are considered to have read, understood, and accepted all of the following terms.

Definitions

• "Platform" refers to the melbetlive.cam website and its associated mobile applications.
• "User" refers to any person who accesses or uses the services of this platform.
• "Account" refers to a user's registered personal profile.
• "Bet" or "Wager" refers to participating in any event or game on the platform with money.
• "Bonus" refers to additional funds or rewards provided by the platform, subject to specific conditions.
• "Wagering" or "Wagering Requirement" refers to the amount that must be wagered before bonus funds can be withdrawn.

Scope of Applicability

These Terms apply to all types of services on the melbet live platform — sports betting, live casino, slot games, crash games, and all other gaming services. Bonus-specific terms, the privacy policy, and the responsible gaming policy apply alongside these Terms. In case of any conflict, these main Terms take precedence.

To open a valid account on melbet live, the user must complete the registration form with accurate and complete information. The authority reserves the right to cancel any account registered with false information.

Registration Terms

• Each person may open only one account. If a person holds multiple accounts, all of them will be closed and the balance may be confiscated.
• The name, date of birth, mobile number, and email address provided at registration must be accurate.
• Keeping the account password confidential is entirely the user's responsibility. Any unauthorised access to the account must be reported to the authority immediately.
• Opening an account in another person's name or using someone else's information is prohibited.
• Transferring, renting, or selling an account to another person is not allowed.

Responsibility to Update Information

If any registered information changes (mobile number, email, etc.), it must be updated immediately through customer support. If any service is disrupted or a withdrawal is delayed due to outdated information, the responsibility lies with the user.

All betting and casino services on melbet live are open only to persons aged 21 or above. Ensuring the protection of minors is our primary responsibility.

Identity Verification Process

The authority may request documents to verify the identity of any account at any time. The documents that may be requested in this process include:

• Scanned copy of National ID (NID) or passport
• OTP for mobile number verification
• Financial transaction history or payment screenshots

If identity verification is not completed within the specified time, the account may be temporarily suspended and withdrawals may be placed on hold.

Protection of Minors

If anyone under the age of 21 registers and this is later proven, all transactions on the relevant account will be cancelled, any winnings will be confiscated, and whether the deposited amount will be refunded will depend on the authority's decision.

Financial transactions on melbet live are conducted through Bangladesh's established mobile banking methods. All transactions will be completed in Bangladeshi Taka (৳).

Deposits

• Deposit methods: bKash, Nagad, and Rocket.
• Minimum deposit amount: ৳500 (by any method).
• Deposits are generally processed quickly and credited to the account.
• The authority will not be responsible if money is sent to the wrong mobile number or in the wrong amount — support must be notified immediately.
• Depositing from a third party's account is prohibited; deposits must always be made from the user's own registered mobile banking account.

Withdrawals

• Withdrawal methods: bKash, Nagad, and Rocket.
• Minimum withdrawal amount: ৳800.
• Withdrawal requests generally take 10 to 45 minutes to process.
• Withdrawals can only be made through the same method used for the deposit.
• Before withdrawing bonus funds, the relevant wagering requirements must be met (see section 5 for details).
• Withdrawals may be on hold until identity verification is completed.

melbet live offers various types of bonuses and promotional offers. Each bonus comes with specific conditions, and bonus funds cannot be withdrawn without meeting those conditions.

Welcome Bonus

A 200% bonus is available on the first deposit, up to a maximum of ৳5,000. A wagering requirement of 25x applies to the bonus amount. For example: depositing ৳1,000 gives a ৳2,000 bonus, making the total balance ৳3,000, and ৳2,000 × 25 = ৳50,000 must be wagered before withdrawal.

General Bonus Terms

• Each bonus offer can be claimed only once, unless the offer's terms state otherwise.
• After claiming a bonus, the wagering must be completed within a specified time limit; if the period expires, the bonus will be cancelled.
• If evidence of bonus abuse or bonus arbitrage is found, the account and any associated winnings will be confiscated.
• The authority reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Bonus funds are never paid out as direct cash — they are withdrawable only after the wagering conditions are met.

VIP Cashback

VIP members receive cashback on their weekly net losses. Cashback is up to 0.4% at Bronze tier, 0.8% at Silver, 1.1% at Gold, and 1.5% at Platinum. This cashback may also be subject to specific conditions before it can be used.

The following rules must be strictly followed when placing bets on melbet live. If any evidence of cheating, manipulation, or dishonesty is found, the account will be permanently closed.

General Betting Rules

• A bet will not be accepted if the account does not have a sufficient balance.
• A bet once confirmed cannot be changed or cancelled, unless the authority itself identifies an error.
• The authority reserves the right to cancel bets that were incorrectly confirmed due to a technical error.
• If clearly incorrect odds are displayed, bets placed at those odds will be cancelled.

Special Sports Betting Rules

• If an event in cricket, football, or other sports is cancelled or abandoned, the bet is generally cancelled and the stake is returned.
• In a multi-bet, if one selection is cancelled, the outcome will be determined based on the remaining selections without that selection.
• In live betting, if the internet connection is lost, previously placed bets will remain valid.

Prohibited Activities

• Using any betting system or software to place bets automatically is prohibited.
• Placing bets both for and against the same team to perform bonus arbitrage is prohibited.
• Using multiple accounts to earn bonuses is prohibited.
• Placing bets based on match fixing or insider information is prohibited.

melbet live believes that gaming is a form of entertainment, not a source of income. We want every user to play consciously and within their own means. For detailed guidance on this, please read our Responsible Gaming Policy.

Self-Restriction Options

• Deposit Limit: A maximum limit on daily, weekly, or monthly deposits can be set.
• Bet Limit: A maximum amount for a single bet can be set.
• Session Limit: A time limit for continuous play can be set.
• Self-Exclusion: A break from the account can be taken for a set period or permanently.

Support

If you have any concerns about gaming, or feel that gaming is having a negative impact on your life, please contact our 24/7 support team immediately. We provide support in both Bengali and English.

The melbet live authority reserves the right to suspend or permanently close an account without prior notice in any of the following circumstances:

Reasons for Account Suspension

• Violation of any clause of these Terms and Conditions.
• Registration with false or misleading information, or failure to complete identity verification.
• Evidence of operating multiple accounts.
• Suspicion of fraudulent activity, money laundering, or illegal transactions.
• Prolonged inactivity on the account.
• At the user's own request.

Balance of a Closed Account

If an account is closed due to a rule violation, the balance may be confiscated. However, if the user requests closure themselves or if the account is closed for a valid reason, the balance will be returned provided there are no ongoing bets.

melbet live gives the highest importance to the privacy of users' personal information. We keep your information secure through SSL encryption and other security measures. For a detailed description of how your information is collected, used, and stored, please read our Privacy Policy.

Limits on Data Use

• User personal information will only be used for service delivery, identity verification, and processing financial transactions.
• Information will not be sold or transferred to any third party except where required by law.
• Cookies and tracking technologies are used, which you can control through your browser settings.

melbet live provides services on an "as is" basis. The platform will not be liable for any losses in the following situations:

• If any bet or game is left incomplete due to internet disconnection or a technical error.
• If any loss occurs due to a problem with the user's device or software.
• If any loss occurs as a result of the user sharing their account details with a third party.
• If service is disrupted due to unforeseen circumstances (force majeure), a cyberattack, or a technical failure.
• If a gaming decision results in a loss due to an error in published odds or statistics.

If an incorrect payment is made due to a technical error, the platform reserves the right to correct it and recover the amount sent in error.

melbet live reserves the right to change, add to, or remove any part of these terms at any time. When changes are made:

• The updated terms will be published on this page with the "Last Updated" date shown at the top.
• For significant changes, a notification will be sent to the registered email address.
• Continuing to use the platform after changes have been made will be considered acceptance of the new terms.
• If you do not agree to the new terms, you must request that your account be closed.

If you have any questions or complaints about these terms or the platform's services, please contact our support team. For general questions, visit our FAQ page.

Support Channels

• Live Chat: 24 hours a day, 7 days a week — available in both Bengali and English.
• Email: [email protected] — replies are generally sent on business days.

Complaints Process

When submitting a complaint, please provide your account ID, the date of the incident, and a detailed description. The support team will review the complaint, take appropriate action, and inform you of the outcome. If you are not satisfied with the decision, you may request a review by senior management. To learn more about melbet live, visit our About Us page.

Dispute Resolution

Any dispute arising from these terms will first be addressed through direct negotiation. The platform's final decision will be considered binding in all disputes.